Help with Website Updates

How do I update my website?

Depending on your website, you have several different ways to update your website's content. At the time of website creation, NetMediaOne will guide you through the options available for your type of site. Some of our clients prefer to have us do updates at our hourly rate while other clients like the freedom to make changes themselves. Either way you choose, NetMediaOne will assist you with your website update needs.

If you want to perform your own site updates, we can recommend appropriate HTML editing software, photo editing software, and FTP programs (for moving website files to and from your computer and the server). Although NetMediaOne does not resell HTML editing and photo editing software, we can recommend products that will accomodate your knowledge and comfort level. We do provide on-site training to show you around the software, give you our best practices advice, and answer any of your questions. We also provide technical support if you run across problems while updating your site.

Some of our sites are built with a content management system. Our content management system allows our clients to make quick, real-time updates with an easy-to-use administrative console built right into the website. As with the editing software, we do provide on-site training for our content management systems.

Of course, if you choose, you can contact us to perform your site updates. We recommend that you compile your updates into an email and send them to us. You can copy and paste content from your site and edit it right there in your email or Microsoft Word (.doc/.docx) document. We perform update requests according to date of receipt and urgency as well as workload and employee availability. We can perform most requests within a 48 to 72 hour time frame from the date of receipt, and we charge hourly for site updates.